Accessible Signage

Signage is often the public’s introduction to an organization, and something as simple as a sign can improve accessibility, reflect commitment to inclusion, and improve business. Welcome people of all abilities and literacies by considering how best to communicate your message accessibly and inclusively.

Signs should have a matte finish and be placed in a well-lit location to minimize shadows and glare that could obscure their messages. Good signs make use of colour contrast for readability. Text should be large and fonts should be sans serif. Images, especially photographs or readily recognized symbols, convey information to those who cannot read. Engraved tactile information can assist those with vision impairments, and this information needs to be within reach.

In addition to being designed inclusively, signs can also convey messages about inclusion. Businesses of all kinds can consider putting up signs that welcome service animals, or those that declare the organization’s commitment to providing inclusive service. Signs can help with wayfinding and draw attention to exits, washrooms, and accessible routes. Whether an office space, retail space, or other space, having the organization’s mission and values visible can remind employees and customers that they should expect to be treated with equity.

Especially if you’re in the US, here is a useful article about which interior office signs need to follow rules set out in the Americans with Disabilities Act. The guidelines presented are a useful starting point for any organization interested in ensuring its signage is accessible.