Business as Unusual

The International Labour Organization's document Business as unusual: Making businesses inclusive of people with disabilities contains some useful examples of strategies that promote inclusion in the workplace. Many companies around the world are implementing policies and procedures that encourage acceptance and leverage of employee diversity, and work environments are becoming more welcoming and equitable. This document highlights corporations that are promoting best practices for inclusion.

Accenture, a global management company, uses employee resource groups to give workers with disabilities the opportunity to collaborate with others and participate in professional development and community initiatives. Adecco, a human resources solutions provider, encourages its client companies to actively recruit individuals with disabilities, and it has a program that helps Paralympic athletes transition to the labour market following their sport careers. The Brazilian branch of the Carrefour Group, an international retailer, gives orientation and training on diversity management, inclusion, and accommodations to its hiring managers, with the ultimate goal of improving workplace culture.

IBM has been benefiting from the skills of employees with disabilities since 1914. Its approach to inclusion of employees with disabilities is referred to as the "3 As": attitude, accessibility, and accommodation. Lately, IBM has been focusing on addressing unconscious bias. The L'Oreal Group hosts an internal competition called the Disability Initiatives Trophies, which gives its subsidiaries from over 60 countries the opportunity to share stories about inclusion projects around the world.

Large international corporations and organizations lead the way for smaller businesses to take more steps toward inclusion.

Read even more examples of strategies that have helped businesses actualize inclusion in the full document here.