Helping retailers improve accessibility

An EnAbling Change project with the Government of Ontario and the Retail Council of Canada (RCC) aims to inform retailers about improving accessibility for people with disabilities.

 “Shopping is such an important part of peoples’ everyday lives,” says Diane J. Brisebois, president and CEO of RCC. “Removing barriers to help all people in Ontario have a better retail experience is an excellent example of how retail matters in this province.”The complimentary series of workshops and webinars is available to all retailers and the next session runs on Sept. 29, at the Retail Council of Canada’s head office in Toronto. There will be major retailers and guest speakers from organizations such as:

·         Accessibility Directorate of Ontario

·         Ontario Human Rights Commission

·         Ministry of Municipal Affairs

·         Canadian Mental Health Association

It is hoped the information available will help the industry comply with the Accessibility of Ontarians with Disabilities Act.

According to the RCC, Canadian retail is the largest employment sector in Canada, with 2.1 million people working in the industry. Core retail sales accounted for over $353 billion in 2016, which generated $73 billion in wages and employee benefits. The not-for-profit organization represents all sizes of retail businesses across Canada from independent merchants to large department stores.

For more information about helping retailers improve accessibility, click here.