Having a strong mobile and web presence is vital to companies who want to compete in today’s digital world. But corporations are required to not only make their websites accessible to the mainstream user, but also those customers and clients who live with disabilities.
The United States government has ordered legislation to make it illegal for businesses to have websites which do not comply with the World Wide Web Consortiums Web Content Accessibility Guidelines. These guidelines enable people with physical limitations such as hearing, vision or learning disabilities to use special software and assisted technologies to access websites. However, some businesses worry they are making their websites more susceptible to security breaches by complying with these regulations.
According to an article in the Canadian Business Journal, company’s need to know there are options available which ensure their site is kept secure while at the same time making their site accessible to those users who struggle to access the internet. For example, many corporations fear the use of captchas to ensure the security of their customer transactions and user registrations. Captchas are one of the steps users need to unlock before they can gain access to a site. The step often involves identifying letters or pictures on the screen. But people who have difficulty seeing or hearing these letters and numbers are often frustrated and locked out of the site. One alternative is to use human test questions, spam filters or heuristic checks, or combine different security options compatible with the different devices they use. In the long run, companies need to work with professional web security experts to ensure their website is protected, but still accessible to everyone who needs to access it.
For more information about accessibility and website security, click here.