Business Case for Inclusive Workplaces

It’s no longer just anecdotal: a study has found the cost to accommodate persons with disability is quite minimal for employers. A U.S. study of more than 2,300 employers conducted between 2004 and 2017 found that most employers report little to no cost for accommodating employees with disabilities. Of the accommodations that did bear out a cost, employers reported the typical one-time expenditure was $500. 

There is ample evidence that hiring people with disabilities is a good business move. A 2010 white paper by Canadian auditing and tax consultancy Deloitte discusses findings which show staff retention was and incredible 72 percent higher among persons with disabilities.

Walgreens distribution centres in the U.S. deliberately recruit people with disabilities, with a goal of ten percent of its workforce, over 1000 in total, consisting of people with disabilities. The distribution centres that participated in this initiative quickly became the most efficient and profitable in all of the U.S.

In Canada, one Tim Hortons franchise owner who is a vocal advocate for more inclusive employment in Canada, has hired over 90 persons with disabilities in his stores to date. “Myths and misconceptions about employing people with disabilities remain the greatest barrier to more inclusive workplaces,” he says.

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