Inclusivity in the workplace is not just a nice-to-do. The Journal of the American Medical Association (JAMA) has published a study that found the inclusivity of an organizational culture affects job performance, emotional well-being, and workforce engagement.
Researchers called for anonymous narratives about inclusion and lack of inclusion from a range of employees, faculty, and students from several hospitals, health sciences schools, and outpatient facilities.
Study results indicated six key factors that affected perceptions of inclusion (or lack of inclusion) within health care organizations: presence of discrimination; silent witness; effectiveness of organizational leadership and mentors; interplay of hierarchy, recognition, and civility; support for work-life balance; and perceptions of exclusion from inclusion efforts.
Significantly, respondents who experienced a lack of inclusion reported feeling stressed, anxious, hopeless, isolated, and expendable, which created a negative effect on their job performance and well-being. A lack of effective formal channels to address challenges with interpersonal dynamics and workplace culture came up frequently in the research as a stress point.
Strategies for a more inclusive work environment also emerged from the narratives, including positive examples of inclusion. Most respondents referred to the influence of a systemic culture on personal and group interactions, and recommended improvements to organizational culture (focusing on leadership training), expanding collegial networks and mentorship programs, and advocacy campaigns.
Read the original study here: https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2695077
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