Together We Rock! is committed to providing accessible customer service.

Customer Services

We comply with the requirements of the Ontario government’s Accessibility Standard for Customer Service, as follows: 

 

Assistive Devices

Our team will accommodate the use of assistive devices that may be used by a person with a disability.

Communication

At Together We Rock! we communicate with people in ways that take into account their disability. 

Service Animals

Service animals play an important role in the lives of many people with disabilities, and we welcome them at all Together We Rock! presentations, events and meeting locations.

Support Persons

A support person who accompanies a person with a disability is always treated with respect and accommodated by our team.

Training

At Together We Rock! we provide training and professional development to keep our staff knowledgeable about accessible and inclusive communities. 

Feedback

Together We Rock! welcomes all feedback on our ability to provide accessible customer service for people with disabilities. Please feel free to contact us by whichever method you prefer: 


 

Mail

684 Glencairn Street
Oshawa, Ontario
Canada L1J 5A7

Telephone

1-905-404-9569

 

In Person 

Prefer to have a one-on-one? Let us know a time and date that’s convenient for you to meet at our office or by an electronic meeting. A representative of the Together We Rock! team will gladly meet with you in person.  

 

Website Accessibility

At Together We Rock!, we aim to provide a website that’s accessible to everyone. 

 

Together We Rock! Is A Work-In-Progress

Building an accessible website is an ongoing process. We’re currently working to improve the usability of our website and, in doing so, to adhere to many of the available accessibility standards and guidelines as listed by the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. To increase accessibility, Together We Rock! built in several access features that were not available previously. We recognize that we need to make further improvements to our website. We are working to be better.

If you need assistance or information in alternate formats please contact us at info@togetherwerock.com

 

Tools for Accessible Web Reading

The following selected tools may be helpful resources to visitors to our website.

Accessibility Settings & Screen Readers

Accessibility guide for Windows users: 
www.microsoft.com/enable/guides/vision.aspx

Accessibility guide for Mac users:
www.apple.com/ca/accessibility/osx

Screen reader for Chrome Browser:
www.chromevox.com

 

Powerful Tools 

eSSENTIAL Accessibility (Free!)  
www.essentialaccessibility.com

 

Text Magnifiers

Chrome Users: Visit here